Technical Support Mail

Friday, July 30 2010

Technical Support

Account Management

Technical Support is available to answer your questions 24 hours a day. Kindly consult our "What we support" document prior to contacting us.

Please fill out this form to contact Technical Support. Expect to see a response to your message within 24hours. A "*" indicates a required field.

For faster service, please contact us any time by phone:
Residential Customers 1-800-262-5417
Business Customers

When you call, please be in front of your computer and have your account number or Primus email address handy.

Your System	Contact Information
What operating system are you running?*	Your full name:
Revision Number (if any):	Your complete e-mail address*:
Installed Software Package:	Alternate Email Address:
	Telephone Number*:
Your Problem
What type of problem are you experiencing?* If you cannot receive email, your best bet would be to contact technical support directly by phone.	Can you reproduce the problem?
Please describe, in as much detail as you can, your problem. (including any error messages that may have appeared):*