Friday, July 30 2010

Technical Support
Account Management
E-Mail
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Using Norton AntiVirus with your E-mail Client

We have found that more and more Primus customers are using anti-virus software to scan their email, which we definitely encourage.  However, due to the sometimes complex nature of the anti-virus software, they have problems getting the configuration right.  Although Primus cannot provide any Technical Support for other companies' software, we provide these online instructions as a service to our customers.  You can configure your E-mail client to use Norton by following these instructions.  If you encounter difficulties, please contact your software manufacturer.

  1. First, make sure that you have followed the configuration instructions for your E-mail client.
  2. Open Norton AntiVirus and click on Options.
  3. Under the Internet section, click on E-mail Protection.
  4. You should see a list of E-mail clients, put a checkmark besides the E-mail clients that you want Norton to protect.
  5. That's it, close up the configuration screen by pressing OK and your E-mail should now be scanned by Norton Antivirus.
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